Terms of Service
Agreement to Terms
By accessing or using Kindled Heart™, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the service.
Eligibility
You must be at least 15 years old to use Kindled Heart™. By using the service, you represent that you meet this age requirement and have the legal capacity to enter into these terms.
Not Emergency Services
IMPORTANT:
Kindled Heart™ is NOT a substitute for professional mental health care, crisis intervention, or emergency services. We are a self-help and support tool, not a licensed mental health provider.
If you are experiencing a mental health crisis or are in immediate danger, please contact 911 or the 988 Suicide & Crisis Lifeline immediately.
User Responsibilities
You agree to:
- Provide accurate information when creating your account
- Keep your account credentials secure
- Use the service in a respectful and appropriate manner
- Not attempt to harm, harass, or impersonate others
- Not attempt to compromise the security or integrity of the platform
Data Usage and Privacy
Your use of Kindled Heart is also governed by our Privacy Policy. We collect and use data as described in that policy, including for safety purposes such as crisis detection.
Intellectual Property
The Kindled Heart platform, including all content, features, and functionality, is owned by Point Holdings, LLC dba The Pivot Point and is protected by copyright, trademark, and other intellectual property laws.
Limitation of Liability
To the fullest extent permitted by law, Point Holdings, LLC dba The Pivot Point shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of Kindled Heart.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on the platform. Your continued use of the service after such changes constitutes acceptance of the new terms.
Contact
Questions about these Terms? Contact us at [email protected].
Last updated: 3/31/2026
